Last updated · 2026-07-01
Refunds
[ Plain-English summary ]
- 30 days, no questions asked, for card and PayPal payments.
- Crypto payments are refundable in the same asset at the sending address, less network fees.
- Cash-by-mail is non-refundable for obvious operational reasons.
- Renewals are refundable within 14 days of the renewal charge.
How to request
Email refunds@pill.red from any address and include your account ID. We process refunds within 5 business days.
Chargebacks
Please talk to us first. Chargebacks lock the underlying payment method for the network's fraud-review window and slow refunds down for everyone.
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